AI Marketing & CRM Automation

I want to move BrandNexa’s operations from a patchwork of manual tasks to a fully orchestrated, AI-driven system. The core areas I need automated are Digital Marketing, CRM Management, Lead Generation & Management, plus WhatsApp Automation that extends into Customer Support, Feedback, Review and Rating collection. The goal is a seamless flow where every lead is captured, nurtured, and guided through the funnel without human intervention—while still feeling personal on the customer’s end. I’m open to whatever mix of OpenAI, Zapier/Make, HubSpot, ActiveCampaign, Meta’s WhatsApp Business API, or custom Python scripts you feel is best, as long as it delivers measurable gains in speed, accuracy, and conversion. Key deliverables • AI-powered workflows for ads, emails, and social posts that self-optimise on performance data • Automated lead scoring, task assignment, and follow-up inside the CRM • WhatsApp chatbots that handle common support queries, request feedback, and encourage reviews/ratings • Unified reporting dashboard showing campaign ROI, pipeline health, and customer sentiment • Documentation and brief hand-off session so my team can maintain and iterate the setup Everything should be production-ready, resilient, and easy to expand as we bring new channels online. If you’ve built end-to-end automations like this before and can show live examples, I’d love to hear how you’d tackle BrandNexa’s stack.