Project Description
Project Title:
A Study on Patient Satisfaction in Healthcare Services (Using Secondary Data)
Scope of Work:
Prepare a complete Project Report (40–80 pages) and a 10-slide PPT strictly as per university guidelines.
1. Objectives (must follow exactly)
To assess key factors affecting patient satisfaction in healthcare services
To analyze patient satisfaction based on parameters like waiting time, staff behavior, doctor–patient communication, infrastructure, and cost
To compare patient satisfaction trends using available secondary data
2. Data Source (Strict Requirement)
Use only secondary data (published research papers, WHO reports, government publications, etc.)
No primary data collection (no surveys/interviews)
Data must be real, verifiable, and properly referenced
3. Variables to be Covered
Include analysis of:
Waiting time
Doctor–patient communication
Staff behavior
Hospital infrastructure/cleanliness
Cost/affordability
Overall patient satisfaction
4. Methodology
Study Type: Descriptive study using secondary data
Data Collection: Literature review from credible sources
Data Analysis: Use tables, graphs, and percentage-based comparisons (simple and clear; no advanced statistics required)
5. Report Structure (Strict)
Introduction
Literature Review
Methodology
Data Analysis
Findings and Conclusion
Bibliography
6. Report Requirements
Length: 40–80 pages (not exceeding 120 pages)
Format: Final submission in PDF
Content must be:
Original (no plagiarism)
Well-structured with clear headings
Logically written and easy to understand
Properly proofread (grammar, formatting)
7. Data Analysis Expectations
Minimum 4–5 tables/graphs
Each table/graph must include brief interpretation
Avoid copy-paste from sources—summarize and present clearly
8. References
Use recent and relevant sources
Follow a consistent citation style (preferably Vancouver)
9. PPT Requirements (10 Slides Only)
Slide 1: Title, Name, ERP ID, PRN
Slide 2: Objectives
Slide 3: Methodology
Slides 4–8: Data Analysis & Presentation
Slide 9: Findings & Conclusion
Slide 10: Bibliography
10. Important Instructions
No plagiarism or AI-generated generic content
No fake or assumed data
Keep content analytical, not just theoretical
Include 2–3 revisions in the scope
11. Deliverables
Final Project Report (PDF)
PowerPoint Presentation (PPT) (10 slides)
Editable source files (Word + PPT)
Ensure the work is submission-ready and does not require major corrections.