Project Description
Project Proposal
24x7Help – Personal Assistance Service Platform
Objective
To build a complete on-demand personal assistance platform where users can hire verified helpers for short-duration or daily tasks.
1. Customer App (Android/iOS)
Core Features
Mobile OTP Login
Select service:
Hospital visit
Home assistance
Elder care
Personal support
Choose:
Date & time
Duration (1 hr / 4 hr / full day)
View helper profile (photo, rating, experience)
Live tracking (like Uber)
In-app chat/call
Online payment (UPI, card, wallet)
Booking history
Ratings & reviews
2. Helper App
Core Features
Registration + KYC verification
Upload:
ID proof
Photo
Skills
Go Online / Offline
Accept / Reject job requests
Live location tracking
Earnings dashboard
Daily / weekly income report
Job history
3. Admin Panel (Web Dashboard)
Full Control System
Manage customers & helpers
Approve/reject helper KYC
Monitor live bookings
Commission management
Payment tracking
Complaint & dispute handling
Reports:
Daily revenue
Active users
Booking analytics
Must-Have Features (Important)
Secure OTP authentication
GPS tracking (real-time)
Payment gateway (Razorpay / Stripe)
Push notifications (Firebase)
Scalable backend
Data security & privacy
Smart Features (Recommended)
Auto-assign nearest helper
Surge pricing (future)
Subscription model
Multi-language (Hindi/English)
UI/UX Requirement
Simple & fast booking (max 3 steps)
Clean modern design
Suitable for all age groups
Tech Stack (Recommended)
Frontend: Flutter (single code for both apps)
Backend: Node.js / Laravel
Database: Firebase / MongoDB
Hosting: AWS / Google Cloud
Deliverables
Customer App (APK + Play Store ready)
Helper App
Admin Panel (Web)
Full source code
Deployment support
Timeline
MVP: 30–40 days
Full version: 45–60 days