Project Description
Hi, I’m looking to build an AI Calling Assistant for businesses.
Main Goals:
1. Answer incoming calls automatically
2. Talk naturally like a human
3. Assist customers with FAQs and bookings
4. Upsell products/services during calls
5. Collect customer reviews after service
6. Transfer call to human agent if needed
Features Required:
- AI voice calling (inbound + outbound)
- Natural conversational voice
- Multi-language support (English + Indian languages preferred)
- CRM integration
- Call recording & transcripts
- Appointment booking
- Lead qualification
- Upsell scripts during calls
- Review collection via call/SMS/WhatsApp
- Dashboard for analytics
- WhatsApp/SMS follow-up automation
- Ability to customize prompts/scripts
Preferred Tech Stack:
- OpenAI / GPT
- Twilio / Exotel / Plivo
- ElevenLabs or similar voice AI
- Node.js / Python backend
- Cloud deployment
Please share:
- Similar projects you have built
- Estimated cost
- Timeline
- Monthly running cost estimate
- Suggested architecture
- Whether you can help with deployment and scaling
I want this system to work for businesses like clinics, restaurants, salons, service businesses, and sales teams.