Project Description
I’m ready to turn WhatsApp into a fully fledged workplace by installing an AI employee that never sleeps. The project has three clear goals:
• Customer support – The bot must instantly answer common FAQs and, when needed, handle complaints with empathy, escalating only the tricky cases to a human.
• Data-driven insights – Every conversation should feed a light analytics layer that uncovers customer-behaviour patterns and drops the highlights into a simple dashboard or scheduled report.
• Lead generation – While chatting, the AI should qualify prospects, score them, and pass the hottest leads straight to our CRM for follow-up.
I’ll provide access to the official WhatsApp Business API (no grey work-arounds). You’re free to stack it with OpenAI, Dialogflow, Rasa, or a custom LLM pipeline—as long as responses feel natural and the data remains secure.
Acceptance is straightforward:
1. A live WhatsApp number with the AI handling the three functions above.
2. A short video or screenshare proving each feature works end-to-end.
3. Basic documentation so my team can tweak intents, thresholds, and report frequency.
If you’ve built conversational AI that sells, supports, and learns at once, let’s talk.