Project Description
I have a list of 30 frequently asked questions (FAQs) and their answers in English. They cover shipping, returns, product care, and warranty. I need them converted into clear, polite Chinese (Simplified) suitable for a customer support page.
The tone should be helpful and professional, not too casual or too stiff. Each Q&A pair is short (20‑50 words for the question, 30‑80 words for the answer).
This is a one‑time project with potential for more FAQs later.
Example
Original English:
Q: How long does shipping take?
A: Standard shipping takes 5‑7 business days. Express shipping takes 2‑3 business days. Tracking is provided via email.
Your Chinese version (to be written):
(You would produce natural Chinese Q&A.)
Deliverables
Word or Excel file with original English and your Chinese version side‑by‑side.
Keep the same numbering and formatting.
Acceptance Criteria
Chinese is polite, natural, and easy to understand.
All details (numbers, conditions) are accurate.
Consistent terminology across all FAQs.
No spelling or grammar errors.
Requirements
Native Chinese speaker (Simplified) with strong English.
Experience writing customer‑facing content.
Attention to detail – dates, numbers, and policies must match