Project Description
I need a complete, scenario-driven end-user manual for my financial platform that guides an intermediate user through every core workflow. Each step must include annotated, high-resolution screenshots so a reader can follow the exact sequence without confusion.
Because the audience already understands basic fintech concepts, the writing should skip elementary explanations and instead focus on the platform’s specific screens, options, tips, and potential pitfalls an intermediate user might meet. Tone must stay friendly, concise, and action-oriented.
I’m flexible on final format—PDF, Word, or an online page all work—so long as the file is easy to update later. Feel free to suggest the structure you prefer.
Deliverables
• A fully formatted manual covering login, dashboard navigation, transaction processing, reporting, and any other feature you identify as critical
• Consistent, numbered step-by-step instructions paired with clear screenshots for every action
• Searchable table of contents and page-level navigation for quick reference
• Source files (editable document or CMS export) so I can maintain the guide internally
Acceptance criteria
• Every primary user journey reproduced end-to-end with no gaps
• Images legible on both desktop and mobile PDF viewers
• Terminology matches the platform’s UI exactly
• Grammar, spelling, and layout reviewed and error-free
If you have past samples of similar manuals, share a couple of pages so I can gauge your style. Once we agree on the outline, I’ll give you sandbox access to the platform and any existing product notes you need. I’m ready to get started as soon as you are.