AI Help Scout Automation Setup

Current stack: Help Scout Make.com OpenAI Google Sheets Later: Shopify Draft Orders What I already have: Make scenario created Help Scout trigger connected OpenAI classifier connected Router with 4 branches: FAQ Quote requests Missing information Supplier requests Google Sheets with: FAQ answers product pricing AI rules What I need help with: Fix Help Scout webhook triggering reliably Configure OpenAI structured output correctly Configure Router filters correctly Connect Google Sheets lookups correctly Create Help Scout draft replies automatically Make the full flow stable and production-ready Test the entire workflow end-to-end Desired workflow: Help Scout email → AI classifies message → Make router selects correct flow → Google Sheets lookup → AI/dynamic draft response → Draft reply created in Help Scout Future phase: Shopify Draft Orders Supplier requests WhatsApp automation AI-generated quotes Looking for someone experienced with: Make.com Help Scout API/webhooks OpenAI integrations Google Sheets automation AI workflow automation Need someone who can jump on quickly and help finalize setup + debugging.