Phone Support Agent Needed

I’m looking for a reliable entry-level agent who can take incoming customer calls and give our users a smooth experience from the very first “hello.” Your focus will be phone support only; all email or chat work is handled elsewhere. Here’s what you’ll do day to day: • Answer calls promptly, listen actively, and resolve or properly escalate issues. • Tackle three main question types—technical support, billing & payments, and general product inquiries—using the knowledge base and scripts I’ll provide. • Record each interaction in our CRM so the next agent sees a complete history. You don’t need years of experience; what matters is a clear speaking voice, patience, and the ability to learn procedures quickly. I’ll supply training materials, a call-handling guide, and ongoing coaching so you can grow with the role. All calls will be routed through our cloud phone system, so a stable internet connection, a quiet workspace, and a good headset are essential. If you’re eager to build your customer service skills and can start soon, let’s talk.