Project Description
I’m looking for a reliable person who can pick up my business line whenever I’m unavailable and handle general-inquiry calls in a courteous, professional manner. Expect no more than one call a day on average, so this is truly light-volume work; nevertheless, each caller must feel they’ve reached a polished, well-run office. *I need you to act as a credible reference for future employers
Here’s what I need from you:
• Answer the call using my templates (I’ll provide the exact wording).
• Note the caller’s name, contact details, and the reason for calling.
• Email or text me the call summary right after you hang up.
Because these are general inquiries, you won’t need deep industry knowledge; a clear speaking voice, attentive listening, and a friendly yet polished tone are far more important.